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Business Skills → Communication Skills Applied

Add Communication Skills Applied Course Track (ADDCSA)


Description
This 10-course track is the ultimate communication breakdown, diving deep into empathetic communication, covering everything from email etiquette to body language. It’s time for you and your colleagues to gain communication confidence in all areas of customer service.

Purchasing this course and completing the module below will give you access to the 10 courses listed below. Complete all 10 and get your micro-certificate in Applied Communications techniques!

Assertive Communication
Communicating under Stress
Email Etiquette
Emotional Literacy
Interpreting Body Language
Managing Anger
Managing Up
The Art of Storytelling
Tone of Voice
Using Body Language
Content
  • Assign my Applied Communication Skills Coursework!
Completion rules
  • All units must be completed
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